Contact Us
If you need further assistance for your orders, have comments or suggestions, please feel free to contact us:
Monday - Friday (8:00 AM - 5:00 PM PST)
*On business day, we will back to you within 24 hours.
Customer Service: service@lofuanna.com
Phone number: +8618822854963
Company address:shenzhenshi baoanqu jinhuimingyuan 1dong 11B shenzhen, 518000 Guangdong, China
If your order was made on Amazon, we suggest you to contact Amazon directly as we don't have the authorization to check out the orders made on Amazon.
1.Login your amazon account > choose "Your orders" > find the order ID > click "Contact seller". They will reply your message within 24 hours.
2.Amazon’s service hotline is 1-888- 280 4331, they are available at 24 hours x 7 days.
We appreciate your time and understanding in this matter .