Lofuanna Poly Gel Nail Kit-30ML Clear
✈ FREE SHIPPING ON ORDERS OVER $39
Lofuanna Poly Gel Nail Kit
Package Included
1x 30ml Poly Nail Gel
1 x 40ml Slip Solution
1*16W Mini Nail Lamp
1 x Nail Art Brush
1 x Dual Form 60 pcs (Different sizes)
1*Nail file
1 x Detailed Instruction
Note：the cure time depends on the amount of poly gel, it is recommended not to squeeze too much gel to cure the first time, if the poly gel is thicker, recommended to repeat the light on both sides several times.
- Please take a skin test before use. If discomfort or allergy occurs, please stop using it immediately
- The color will vary according to the light, the thickness of the difference, the picture is for reference only.
- After finishing the poly gel nails, you can wipe with alcohol or nail cleanser on both sides of the nail, so that the sticky layer will be removed and the nails will be more smooth and shiny.
- Products are sent out after strict inspection, in the process of delivery if the product is incomplete or broken, We will help you solve the problem as soon as possible.
- If the weather causes the received extension gel is too hard to squeeze out, can be soaked in warm water for a period of time to soften the gel, then you can smoothly squeeze out
Package Processing Time
After receiving your order, we will process it within 1-2 business days. （Excluding pre-sale products）
Shipping Fee
The shipping costs will vary depending on the actual total price on your order, when your order over $39, you qualify for free shipping.
Refund conditions:
1. First you need to contact customer service for a refund request within 30 days of receiving the product, once the 30 days have passed, we will no longer accept your refund request.
2. If it was our mistake that caused you to actually receive the wrong or damaged item（excluded minor dust or defects on the package）, we will provide a no-obligation refund. Please contact us and include a picture of your entire order, as well as the damaged/unqualified items and a brief description of the issue. In such an event, we prefer to remedy on a case-to-case basis to ensure the best customer service and overall satisfaction.
3. If the refund is made for the customer's own reasons, such as not liking it, not wanting it anymore, etc., we will need to charge a handling fee of 20% of the selling price for the returned product. Also any original shipping costs or return shipping costs are non-refundable, unless it is an error on our part.
4. As a result of hygiene, safety and cleanliness standards, all items must be new, unused, and in the same condition that you received it.
5. Once your return has been approved, you will receive an email with instructions on how and where to send your return. Please ship your item to the address provided in the email and provide us with a tracking number for your return and we will process your refund. Generally, you will receive your refund within 3-5 business days.
Special circumstances:
1. Since our products are sold worldwide, although it is a very small probability, your parcel may encounter customs clearance, in this case please contact our customer service at first to assist in solving the problem. However, if you refuse to pick up your we will not be able to guarantee a full refund.
2. If the parcel is sent to the wrong address because the customer filled in the wrong address himself, we will provide the information of the logistics provider to assist in modifying the address, but we will not make a refund.
We hope this helped you answer all your questions about returns and refunds.If you would like any further clarification, be sure to contact us via service@lofuanna.com at your earliest convenience.
Shipping Time
Each country's logistics time is different and will be affected by the speed of package processing by local logistics providers.
| COUNTRIES/REGIONS | STANDING SHIPPING FEE |
|---|---|
| United States | 7-15 |
| New Zealand, Australia, United Kingdom | 10-16 |
| Europe, Canda | 12-18 |
| Others | 15-25 |
Reminder:
* Delivery time is largely influenced by the speed of customs clearance, the number and efficiency of the staff delivering the goods and other factors.
Due to the influence of Covid-19, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, please contact us via email at service@lofuanna.com.
